As of Tuesday, August 18, 2020, masks will be required in all City facilities. 

For information on City operations, by department, please see the information below. 

911 Emergency Communication

  • In case of emergency, please call or text 911.

Building Services

  • The Department of Building Services is available for in-person meetings by appointment only, please call 770-429-4554.
  • To apply for a building permit, search for the current status of your application, including seeing what fees are due or uploading additional documentation or to request inspections, please visit the Building Services page
    • Most Fees can be paid using the Credit Card Authorization Form found in the document center under Construction Applications, Forms, and Permits.

Business License

  • The City of Kennesaw has extended the deadline for Business License renewals to May 29, 2020, without penalty.
  • Business owners can pay their renewal by phone (the $3 fee for over the phone payments will be waived during this time), dropbox, mail or the City of Kennesaw’s Online Payment Portal. Online renewals are not available to any business with a privileged license such as Massage Therapy, Bail Bonds, Pawnbroker, Precious Metals and Temporary Use.

City Clerk

  • The Office of the City Clerk is available for in-person meetings by appointment only, please call 770-424-8274.
  • Open Record Requests will be taken over the phone (770-424-8274) or via email (cityclerk@kennesaw-ga.gov). The Open Record Request form may be found in the Document Center under City Clerk.
  • Cemetery lots and burial permits can be requested via phone (770-424-8274) or email (cityclerk@kennesaw-ga.gov).

Code Enforcement

  • To submit a code complaint or to view the status of a code issue that you previously submitted, please visit the Report a Concern portal.

Communication & Engagement/Media Relations

  • Please direct all media request to rgraham@kennesaw-ga.gov.
  • For official updates from the City of Kennesaw, please visit www.kennesaw-ga.gov or visit the City on any of our social media platforms.
  • Sign-up for the e-newsletter, sent out twice monthly.
  • Download the City of Kennesaw Mobile App, available for download in the Apple App Store and the Android Google Play Store. The mobile app provides residents and visitors enhanced access to city and community resources.

Economic Development

  • The Department of Economic Department is available for in-person meetings by appointment only, please call 770-794-7075.

Mayor & Council

  • View the agenda for the regularly scheduled Mayor & Council Meeting.
  • As we reopen City Hall to the public and move towards in-person public meetings, please review the plan below:
    • If you are not able to attend a meeting in-person and would like to provide public comment on a specific agenda item, you can email kennesawcouncil@kennesaw-ga.gov no later than 6:00 PM the night of the regular meeting. Your comments on a specific agenda item will be read aloud or grouped into categories for the record.
    • The meeting will be broadcast live on Facebook! Join us at  www.facebook.com/CityofKennesaw.
    • Seating in the City Hall Council Chambers is limited, due to social distancing. Overflow seating will be available at the Ben Robertson Community Center. The meeting will be broadcast at the Community Center & those in attendance will have the opportunity to speak to Mayor & Council via video call for public comment.

    • Doors will open at 5:30 PM. All guests will be screened & evaluated upon entrance and will have their temperature taken.

    • The City encourages attendees to wear Personal Protective Equipment, including a face covering.
    • The City of Kennesaw asks that anyone who has symptoms or has been exposed to anyone having symptoms including, but not limited to, having a fever over 100.4°F, cough, or shortness of breath to please stay home and email their public comment to kennesawcouncil@kennesaw-ga.gov.

Municipal Court

  • The Office of Court Services can be reached by phone at 770-429-4531 for any questions.
  • Please view the Municipal Court section of the Document Center for orders from the Chief Judge of the Supreme Court and Chief Judge of Kennesaw Court and Guidelines from the Council of Municipal Court Judges.
  • In the event you are over 60 and not comfortable coming to court or if you have childcare issues, you may request a 30-60 continuance by emailing Court Services at kennesawcourt@kennesaw-ga.gov.
  • Citations may be paid without coming to court via the City of Kennesaw Online Payment Portal. Online payment must be done before midnight on the day before your court date.

Parks & Rec

  • Swift-Cantrell Park will return to normal hours of operation on June 1st (6 a.m. to 10 p.m.).
    • The Splash Pad at Swift-Cantrell is open Friday-Wednesday, 10 a.m. to 7 p.m.
  • All Neighborhood Parks are currently open from 8:00 a.m. to 6:00 p.m. daily.
  • Walking/Running Trails are currently open from 8:00 a.m. to 6:00 p.m. daily.
  • Beginning Monday, June 1, 2020, the skatepark, dog park, pavilions and restrooms at Swift-Cantrell Park and the pavilions at Adams Park will reopen to the public. 
  • Beginning Wednesday, June 3, 2020, the playgrounds and exercise equipment at Swift-Cantrell Park will reopen to the public.
  • The athletic fields at Adams Park will open for team practices on Monday, June 1, 2020, with a minimum of 30 minutes scheduled between practices to encourage social distancing and discourage gatherings of people over 25, in compliance with Governor Kemps’ Executive Order 05.28.20.02. Dugouts will remain closed at this time.
  • Classes and programs at the Ben Robertson Community Center will resume beginning Monday, June 15, 2020. All guests will be screened & evaluated upon entrance and will have their temperature taken. The Ben Robertson Community Center is open to the public for access to classes and programs only.
  • The City of Kennesaw asks that anyone who has symptoms or has been exposed to anyone having symptoms including, but not limited to, having a fever over 100.4°F, cough or shortness of breath to please stay home.
  • The City of Kennesaw encourages park patrons to be mindful of social distancing guidelines, as outlined by Governor Kemps’ Executive Order 05.28.20.02.

Planning & Zoning

  • The Department of Planning & Zoning is available for in-person meetings by appointment only, please call 770-590-8268.
  • To submit a Planning & Zoning application or search for the current status of your application, including seeing what fees are due or uploading additional documentation, please visit the Planning & Zoning page.
    • Most Fees can be paid using the Credit Card Authorization Form found on the website in the Document Center under Construction Applications, Forms, and Permits.

Police

  • In case of emergency, please call or text 911.
  • To file a report, please call the non-emergency number at 770-422-2505.
  • To obtain a copy of a police or accident report via email, please email pdrecords@kennesaw-ga.gov. For additional information, please call 770-429-4532.
  • Citations may be paid without coming to court via the City of Kennesaw Online Payment Portal. Online payment must be done before midnight on the day before your court date.
  • Alcohol permits requests can be found in the Document Center under Police and printed, filled out and notarized and brought to the PD Dropbox (located at 2529 J.O. Stephenson Ave., Kennesaw, GA 30144) or emailed to pdrecords@kennesaw-ga.gov. Please remember to attach a copy of a valid Georgia identification card or driver’s license and a copy of your work permit, if applicable.
  • Background consent forms can be found in the Document Center under Police and can be printed, filled out and notarized and can be emailed to pdrecords@kennesaw-ga.gov along with a copy of your photo ID.
  • Due to recommendations and guidelines for social distancing (Governor Kemp’s Executive Order 05.12.20.02), the Kennesaw Police Department is not offering fingerprint services to the general public at this time.

Property Tax

  • For your convenience, Property Tax bills may be paid by check, Visa, MasterCard, American Express, money order, or cash using one of the following methods.
    • By mail: 2529 J.O. Stephenson Avenue, Kennesaw, GA, 30144. Please make the check payable to City of Kennesaw Property Tax Division.
    • Drop box: A 24-hour deposit mail box (gray) is located along the side of City Hall, 2529 J.O. Stephenson Avenue. All payments received after hours will be posted the next business day. No Cash.
    • Online: Please visit City of Kennesaw Online Payment Portal. If you choose to pay online with VISA, MC, AMEX or Discover, a $15.50 convenience fee per transaction will be added to the balance.
    • In person: The City of Kennesaw Tax Division is located at City Hall, 2529 J.O. Stephenson Avenue, Monday-Friday, 8:00 a.m. – 5:00 p.m.

Public Works

  • The Department of Public Works is available for in-person meetings by appointment only, please call 770-421-8582.
  • The Glass Recycling Station, located at 3080 Moon Station Road, is open Monday – Friday (except holidays) from 8 a.m. to 4 p.m.
    • Acceptable glass includes: bottles, jars and color container glass
    • Nonacceptable glass includes: CRT glass (computer monitors and televisions), light bulbs, mirrors and ceramic (plates, bowls and cups)
  • The tree cutting permit application is available on the Public Works page

Sanitation

  • Utility billing (sanitation/stormwater/streets) can be paid by phone at 770-424-8274 (the $3 fee for over the phone payments will be waived during this time), via the City of Kennesaw Online Payment Portal or by dropbox located at City Hall (2529 J.O. Stephenson Avenue, Kennesaw, GA 30144).
    • When paying by check, please include your payment slip with your check to expedite processing.
  • To start sanitation service with the City of Kennesaw, please contact Utility Billing at 770-424-8274, ext 3103 or via email at sanitation@kennesaw-ga.gov. According to Section 74-29, “Private haulers are not allowed to service inside the city limits and fines will be assessed for such violation of the city ordinance.” All residential accounts must be put in the property owner’s name; this applies to all homes that are rented/leased. To view the Sanitation Ordinance, please view the Code of Ordinances.
  • As a reminder, trash and recycle collections are ‘can or cart content’ only. Republic Services will not collect any garbage or recycle items that are not inside the appropriate containers.
  • Bulk material collection can be scheduled by calling Public Works at 770-421-8582.
  • Please be mindful of the green waste ordinance:
    • Green waste should be put in paper biodegradable bags or plastic/metal cans. Bags shall not exceed 50 pounds. Containers shall not be larger than 32-gallon capacity nor weigh more than 50 pounds.
    • There is a limit of 15 bags and/or three containers per regular pick-up for green waste.
    • All branches, limbs and shrubbery shall be cut into lengths of four feet or less, and no single piece shall exceed two inches in diameter and weigh no more than 50 pounds.
    • Branch, limb and shrubbery piles shall be neatly stacked parallel to the street on the resident’s property next to the curb, but in no case shall be placed in such a position that obstructs the sidewalk, gutter, mailbox, free movement of traffic, or hinders collection.
    • There will be a limit of two piles per resident. Piles shall not exceed ten feet long by six feet wide by four feet tall.
  • If there is a need for additional trash to be collected, the customer has two options:
  1. The customer may request an additional trash can for $4 extra per month, and turn it in when there is no longer a need.
  2. The customer may call the Public Works Department to schedule a Bulk Collection for the extra trash. Bulk Collection fees vary.

Smith-Gilbert Gardens

  • Smith-Gilbert Gardens is currently open to the public with social distancing restrictions, as of Tuesday, May 19, 2020.
  • Smith-Gilbert Gardens is open Tuesday-Saturday, 9 a.m. to 4 p.m.
  • The Gift Shop & Art Gallery, located in the Hiram Butler House, are open – Please enter the House at front door; masks and a temperature check are required.
  • Members and non-members – Please reserve and purchase tickets online before visiting on the Smith-Gilbert Gardens website.
  • All public events, guided tours, classes and programs remain canceled until further notice. Self-guided activity box options will be available soon.
  • Smith-Gilbert Gardens is continually working to ensure the safety of our visitors, volunteers and staff, and operations may change as the situation evolves. Please check the website before each visit.

Southern Museum

  • Beginning Tuesday, June 2, 2020, the Southern Museum of Civil War & Locomotive History, located at 2829 Cherokee St. NW, will reopen to in-person, public access, with limited hours and operations.
  • All guests will be screened & evaluated upon entrance, and will have their temperature taken.
  • The Southern Museum will be open Tuesday-Saturday from 9:30 a.m. to 5:00 p.m. At this time, the Jolley Education Center and all interactive modules will remain closed. Paid admission will provide access to all exhibitions, movies and, of course, the General locomotive.
  • All public events, classes and programs remain canceled until further notice. Join the Southern Museum on Facebook at www.Facebook.com/SouthernMuseum for highlights from the collection and Virtual Story Time every Thursday at 11:30 a.m.
  • The Southern Museum asks that anyone who has symptoms or has been exposed to anyone having symptoms including, but not limited to, having a fever over 100.4°F, cough or shortness of breath to please stay home.
  • The Southern Museum encourages visitors to be mindful of social distancing guidelines, as outlined by Governor Kemps’ Executive Order 05.28.20.02.
  • The health and safety of our visitors and community is our first priority. The Southern Museum is taking extra precautions during this time to ensure the sanitation and cleanliness of the museum complies with CDC and DPH guidelines.
  • For more information, please visit www.southernmuseum.org.

 

View Governor Kemp’s Executive Orders

Please find contact information below for the Governor’s office and state agencies mentioned in the Order (linked above) that have jurisdiction and can answer questions from business owners and residents.  

  • The Office of the Governor, Brian Kemp
    • Constituent Services: 404-656-1776
  • Georgia Department of Economic Development
    • 404-962-4000
    • 800-255-0056 – For Hearing Impaired
  • Georgia Emergency Management and Homeland Security Agency
    • 404-635-7000
    • 800-TRYGEMA (800-879-4362)
  • For any enforcement issues, please contact the Georgia Department of Public Safety/Georgia State Patrol
    • 404-624-7700

City of Kennesaw Announces Plans to Reopen City Hall, Smith-Gilbert Gardens

The City of Kennesaw plans to reopen City Hall to public access beginning Monday, May 18, 2020.  

All guests will be screened & evaluated upon entrance, and will have their temperature taken. To access City Hall, guests will need to use the middle double doors. City Hall will have a single access point, with separate doors for entrance and exit, to encourage social distancing.

The City encourages visitors to City Hall to wear Personal Protective Equipment, including a face covering.

The City of Kennesaw asks that anyone who has symptoms or has been exposed to anyone having symptoms including, but not limited to, having a fever over 100.4°F, cough or shortness of breath to please stay home.

The Departments of Building Services, Economic Development, Planning & Zoning, Public Works and the Office of the City Clerk will be available for in-persons meetings by appointment only.

When possible, the City of Kennesaw encourages our community to continue to access City resources remotely by phone, dropbox or web.

Business owners can pay their renewal by phone (the $3 fee for over the phone payments will be waived during this time), dropbox, mail or the City of Kennesaw Online Payment Portal. Online renewals are not available to any business with a privileged license such as Massage Therapy, Bail Bonds, Pawnbroker, Precious Metals and Temporary Use.

Open Record Requests will be taken over the phone (770-424-8274) or via email (cityclerk@kennesaw-ga.gov). The Open Record Request form may be found in the Document Center under City Clerk. Cemetery lots and burial permits can be requested via phone (770-424-8274) or email (cityclerk@kennesaw-ga.gov).

Property Tax bills may be paid by check, Visa, MasterCard, American Express, money order or cash by mail (2529 J.O. Stephenson Avenue, Kennesaw, GA, 30144), by dropbox (no cash), located at City Hall or online via the City of Kennesaw Online Payment Portal.

Utility billing (sanitation/stormwater/streets) can be paid by phone at 770-424-8274 (the $3 fee for over the phone payments will be waived during this time), via the City of Kennesaw Online Payment Portal or by dropbox located at City Hall (2529 J.O. Stephenson Avenue, Kennesaw, GA 30144).

Smith-Gilbert Gardens will reopen on Tuesday, May 19, 2020, maintaining a Tuesday-Saturday schedule; open from 9 a.m. to 4 p.m. Members and non-members will need to reserve and purchase tickets online before visiting at www.smithgilbertgardens.com. The Hiram Butler House will remain closed, along with the Gift Shop. All public events, classes and programs remain canceled until further notice. Smith-Gilbert Gardens is continually working to ensure the safety of our visitors, volunteers and staff, and operations may change as the situation evolves. Smith-Gilbert Gardens encourages guests to check the website prior to each visit.

For updates from the City of Kennesaw and more information on current operations, please visit www.kennesaw-ga.gov/covid-19.

44th Annual Big Shanty Festival

Out of an abundance of caution for the health and wellness of our community and in compliance with Governor Brian Kemp’s Executive Order 04.30.20.01, the Kennesaw Business Association, in partnership with the City of Kennesaw, have decided to postpone the 44th Annual Superior Plumbing Kennesaw/Big Shanty Festival to November 7 & 8. The Kennesaw/Big Shanty Festival was originally scheduled for April 18 & 19, and previously re-scheduled for May 30 & 31.

On Thursday, April 30, 2020, Governor Brian Kemp extended the Public Health State of Emergency through June 12, 2020, extending the ban on large gatherings.

Rescheduling the festival for the fall will allow the City and the KBA to ensure the best festival possible for the community. We look forward to being able to continue the annual Big Shanty tradition.

Countywide Burn Ban to Start April 10

Because of the current shelter-in-place policy, Cobb County’s Fire Marshal is moving up the annual burn ban to take effect on April 10th

Leaves, pine straw, and other yard debris may NOT be burned starting that date, and the Fire Marshal’s Office will also stop the issuance of Large Yard Waste and Bonfire permits during this time. 

Please note there is no ban on fire bowls, chimineas, or similar devices as long as clean wood (not pressure treated, and no varnish) is being burned.

City of Kennesaw Extends Deadline for Business License Renewal

The City of Kennesaw has extended the deadline for Business License renewals to May 29, 2020, without penalty.

Currently, business owners can pay their renewal by phone, dropbox, mail or the online payment portal. Online renewals are not available to any business with a privileged license such as Massage Therapy, Bail Bonds, Pawnbroker, Precious Metals and Temporary Use.

The City of Kennesaw’s Online Payment Portal can be found at www.kennesaw-ga.gov/payment-center/.

City of Kennesaw Declares State of Emergency

On Friday, March 20, 2020, City of Kennesaw’s Mayor Derek Easterling declared a State of Emergency. The declaration follows the President of the United States declaring a National Public Health Emergency on Friday March 13, 2020, the Governor of the State of Georgia declaring a State Emergency in Georgia on March 14, 2020; and the World Health Organization has declaring Corona Virus Disease 2019 (COVID-19) a Public Health Emergency of International Concern on January 30, 2020.

Kennesaw’s Code of Ordinances, Sec. 34-2, grants the power to declare a state of emergency to protect the safety, health, and welfare of the public.

At this time, the City of Kennesaw is not taking actions to further reduce or restrict businesses from operating or establish curfews; this declaration does set the framework that will allow the City to respond expeditiously should the need arise.

This declaration of an emergency shall continue until the Mayor finds that the emergency conditions no longer exists, at which time the Mayor shall execute and file with the City Clerk a document marking the end of the state of emergency. No state of emergency shall continue for longer than 30 days, unless renewed by the Mayor. The City Council may, by resolution, end a state of emergency at any time. See, Sec. 34-2(a)(3).

Executive Order – 06

A Declaration of Emergency was executed and became effective on March 20, 2020. Pursuant to the Declaration of Emergency and the Kennesaw Code of Ordinances, Sec. 34-2(a)(3), “no state of emergency shall continue for longer than 30 days, unless renewed by the mayor.”

Due to the on-going nature of the Covid-19 emergency, it is hereby ORDERED that the Declaration of Emergency is hereby renewed today, May 6, 2020, and the Declaration of Emergency, and any Executive Order(s) related thereto, shall continue until the mayor finds that the emergency no longer exists, at which time the mayor shall execute and file with the city clerk a document marking the end of the state of emergency. The city council may, by resolution, end a state of emergency at any time.

All Non-Essential Meetings Postponed

As cases of the coronavirus increase in Georgia, the City of Kennesaw has decided to postpone all non-essential public meetings beginning today, Thursday, March 12, out of an abundance of caution and out of concern for the health of our citizen volunteers and staff members.

The City Council will continue to have its regular monthly meetings and any meetings that are required due to ordinance processes and/or requirements. Monthly meetings by City boards, commissions and authorities that are not required will be postponed for the next several weeks or until further notice. All board, commission and authority volunteers have been notified of the cancelations via email.

Health Official Monitoring COVID-19

In an effort to keep our community well-informed, please see the below information and useful resources regarding coronavirus (COVID-19). 

As you may be aware, late last night (March 2) Governor Brian Kemp and Dr. Kathleen Toomey, commissioner of the Georgia Department of Public Health (DPH) and chair of the governor’s COVID-19 task force, confirmed two cases of the virus in Fulton County. The coronavirus was first detected in Wuhan City, Hubei Province, China and has since been detected in more than 35 locations internationally, including cases in the United States.

According to DPH, symptoms of COVID-19 may resemble the common cold or seasonal flu, which is a far greater risk this time of year. The best way to prevent infection with any respiratory virus is to use the same preventative strategies used during a normal cold and flu season: get a flu shot, wash hands regularly, cover coughs and sneezes, and stay home when experiencing symptoms of illness until they resolve. It is important to remember that viruses cannot target people from specific populations, ethnicities or racial backgrounds and this type of stigma should be avoided.

Best Practices, according to the Georgia Department of Public Health:

  • Wash your hands often with soap and warm water for at least 20 seconds.
  • If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.
  • The flu is still widespread and active throughout the state, so if you have not already gotten a flu shot, it is not too late. While the flu shot will not protect against COVID-19, it will prevent serious complications that require hospitalization and prevent overburdening the health care system in the event of a COVID-19 outbreak.
  • If you have recently traveled to areas where there are ongoing outbreaks of COVID-19 and develop fever with cough and shortness of breath within 14 days of your travel, or if you have had contact with someone who is suspected to have COVID-19, stay home and call your health care provider or local health department right away. Be sure to call before going to a doctor’s office, emergency room, or urgent care center and tell them about your recent travel and your symptoms.

For more information please contact DPH directly:

(404) 657-2700

Constituent Services DPH-ConstituentServices@dph.ga.gov

24/7 Public Health Emergency Line: 1-866-PUB-HLTH (1-866-782-4584)