Masks are required in all City facilities. 

For information on City operations, by department, please see the information below. 

911 Emergency Communication

  • In case of emergency, please call or text 911.

Building Services

  • The Department of Building Services is available for in-person meetings by appointment only, please call 770-429-4554.
  • To apply for a building permit, search for the current status of your application, including seeing what fees are due or uploading additional documentation or to request inspections, please visit the Building Services page
    • Most Fees can be paid using the Credit Card Authorization Form found in the document center under Construction Applications, Forms, and Permits.

Business License

  • The City of Kennesaw extended the deadline for Business License renewals to May 29, 2020, without penalty.
  • Business owners can pay their renewal by phone (the $3 fee for over the phone payments will be waived during this time), dropbox, mail or the City of Kennesaw’s Online Payment Portal. Online renewals are not available to any business with a privileged license such as Massage Therapy, Bail Bonds, Pawnbroker, Precious Metals and Temporary Use.

City Clerk

  • The Office of the City Clerk is available for in-person meetings by appointment only, please call 770-424-8274.
  • Open Record Requests will be taken over the phone (770-424-8274) or via email (cityclerk@kennesaw-ga.gov). The Open Record Request form may be found in the Document Center under City Clerk.
  • Cemetery lots and burial permits can be requested via phone (770-424-8274) or email (cityclerk@kennesaw-ga.gov).

Code Enforcement

  • To submit a code complaint or to view the status of a code issue that you previously submitted, please visit the Report a Concern portal.

Communication & Engagement/Media Relations

  • Please direct all media request to rgraham@kennesaw-ga.gov.
  • For official updates from the City of Kennesaw, please visit www.kennesaw-ga.gov or visit the City on any of our social media platforms.
  • Sign-up for the e-newsletter, sent out twice monthly.
  • Download the City of Kennesaw Mobile App, available for download in the Apple App Store and the Android Google Play Store. The mobile app provides residents and visitors enhanced access to city and community resources.

Economic Development

  • The Department of Economic Department is available for in-person meetings by appointment only, please call 770-794-7075.

Mayor & Council

  • View the agenda for the regularly scheduled Mayor & Council Meeting.
  • As we reopen City Hall to the public and move towards in-person public meetings, please review the plan below:
    •  If you are not able to attend a meeting in-person and would like to provide public comment on a specific agenda item, you can email kennesawcouncil@kennesaw-ga.gov no later than 6:00 PM the night of the regular meeting. Your comments on a specific agenda item will be read aloud or grouped into categories for the record.
    • The meeting will be broadcast live on Facebook! Join us at  www.facebook.com/CityofKennesaw.
    • Seating in the City Hall Council Chambers is limited, due to social distancing. Overflow seating will be available at the Ben Robertson Community Center. The meeting will be broadcast at the Community Center & those in attendance will have the opportunity to speak to Mayor & Council via video call for public comment.
    • Doors will open at 5:30 PM. All guests will be screened & evaluated upon entrance and will have their temperature taken.
    • The City encourages attendees to wear Personal Protective Equipment, including a face covering.
    • The City of Kennesaw asks that anyone who has symptoms or has been exposed to anyone having symptoms including, but not limited to, having a fever over 100.4°F, cough, or shortness of breath to please stay home and email their public comment to kennesawcouncil@kennesaw-ga.gov.

Municipal Court

  • The City of Kennesaw Municipal Court will resume holding in-person court on Tuesday, March 2, 2021. 
  • The Office of Court Services can be reached by phone at 770-429-4531 for any questions.
  • Please view the Municipal Court section of the Document Center for orders from the Chief Judge of the Supreme Court and Chief Judge of Kennesaw Court and Guidelines from the Council of Municipal Court Judges.

Parks & Rec

  • The Ben Robertson Community Center has re-opened to in-person, public access. All programs and classes that take place at the Community Center have resumed. For assistance, please call Parks & Recreation directly at 770-422-9214.
  • Swift-Cantrell Park has returned to normal hours of operation (6 a.m. to 10 p.m.).
  • All Neighborhood Parks are currently open from sunrise to sunset daily.
  • Walking/Running Trails are currently open from sunrise to sunset daily.
  • The skatepark, dog park, pavilions and restrooms at Swift-Cantrell Park and the pavilions at Adams Park are open to the public. 
  • The playgrounds and exercise equipment at Swift-Cantrell Park are open to the public.
  • The athletic fields at Adams Park are open. We do encourage social distancing in compliance with Governor Kemp’s Executive Order.
  • The City of Kennesaw asks that anyone who has symptoms or has been exposed to anyone having symptoms including, but not limited to, having a fever over 100.4°F, cough or shortness of breath to please stay home.
  • The City of Kennesaw encourages park patrons to be mindful of social distancing guidelines, as outlined by Governor Kemps’ Executive Order.

Planning & Zoning

  • The Department of Planning & Zoning is available for in-person meetings by appointment only, please call 770-590-8268.
  • To submit a Planning & Zoning application or search for the current status of your application, including seeing what fees are due or uploading additional documentation, please visit the Planning & Zoning page.
    • Most Fees can be paid using the Credit Card Authorization Form found on the website in the Document Center under Construction Applications, Forms, and Permits.

Police

  • In case of emergency, please call or text 911.
  • To file a report, please call the non-emergency number at 770-422-2505.
  • To obtain a copy of a police or accident report via email, please email pdrecords@kennesaw-ga.gov. For additional information, please call 770-429-4532.
  • Citations may be paid without coming to court via the City of Kennesaw Online Payment Portal. Online payment must be done before midnight on the day before your court date.
  • Alcohol permits requests can be found in the Document Center under Police and printed, filled out and notarized and brought to the PD Dropbox (located at 2529 J.O. Stephenson Ave., Kennesaw, GA 30144) or emailed to pdrecords@kennesaw-ga.gov. Please remember to attach a copy of a valid Georgia identification card or driver’s license and a copy of your work permit, if applicable.
  • Background consent forms can be found in the Document Center under Police and can be printed, filled out and notarized and can be emailed to pdrecords@kennesaw-ga.gov along with a copy of your photo ID.
  • Due to recommendations and guidelines for social distancing (Governor Kemp’s Executive Order), the Kennesaw Police Department is not offering fingerprint services to the general public at this time.

Property Tax

  • For your convenience, Property Tax bills may be paid by check, Visa, MasterCard, American Express, money order, or cash using one of the following methods.
    • By mail: 2529 J.O. Stephenson Avenue, Kennesaw, GA, 30144. Please make the check payable to City of Kennesaw Property Tax Division.
    • Drop box: A 24-hour deposit mail box (gray) is located along the side of City Hall, 2529 J.O. Stephenson Avenue. All payments received after hours will be posted the next business day. No Cash.
    • Online: Please visit City of Kennesaw Online Payment Portal. If you choose to pay online with VISA, MC, AMEX or Discover, a $15.50 convenience fee per transaction will be added to the balance.
    • In person: The City of Kennesaw Tax Division is located at City Hall, 2529 J.O. Stephenson Avenue, Monday-Friday, 8:00 a.m. – 5:00 p.m.

Public Works

  • The Department of Public Works is available for in-person meetings by appointment only, please call 770-421-8582.
  • The Glass Recycling Station, located at 3080 Moon Station Road, is open Monday – Friday (except holidays) from 8 a.m. to 4 p.m.
    • Acceptable glass includes: bottles, jars and color container glass
    • Nonacceptable glass includes: CRT glass (computer monitors and televisions), light bulbs, mirrors and ceramic (plates, bowls and cups)
  • The tree cutting permit application is available on the Public Works page

Sanitation

  • Utility billing (sanitation/stormwater/streets) can be paid by phone at 770-424-8274 (the $3 fee for over the phone payments will be waived during this time), via the City of Kennesaw Online Payment Portal or by dropbox located at City Hall (2529 J.O. Stephenson Avenue, Kennesaw, GA 30144).
    • When paying by check, please include your payment slip with your check to expedite processing.
  • To start sanitation service with the City of Kennesaw, please contact Utility Billing at 770-424-8274, ext 3103 or via email at sanitation@kennesaw-ga.gov. According to Section 74-29, “Private haulers are not allowed to service inside the city limits and fines will be assessed for such violation of the city ordinance.” All residential accounts must be put in the property owner’s name; this applies to all homes that are rented/leased. To view the Sanitation Ordinance, please view the Code of Ordinances.
  • As a reminder, trash and recycle collections are ‘can or cart content’ only. Republic Services will not collect any garbage or recycle items that are not inside the appropriate containers.
  • Bulk material collection can be scheduled by calling Public Works at 770-421-8582.
  • Please be mindful of the green waste ordinance:
    • Green waste should be put in paper biodegradable bags or plastic/metal cans. Bags shall not exceed 50 pounds. Containers shall not be larger than 32-gallon capacity nor weigh more than 50 pounds.
    • There is a limit of 15 bags and/or three containers per regular pick-up for green waste.
    • All branches, limbs and shrubbery shall be cut into lengths of four feet or less, and no single piece shall exceed two inches in diameter and weigh no more than 50 pounds.
    • Branch, limb and shrubbery piles shall be neatly stacked parallel to the street on the resident’s property next to the curb, but in no case shall be placed in such a position that obstructs the sidewalk, gutter, mailbox, free movement of traffic, or hinders collection.
    • There will be a limit of two piles per resident. Piles shall not exceed ten feet long by six feet wide by four feet tall.
  • If there is a need for additional trash to be collected, the customer has two options:
  1. The customer may request an additional trash can for $4 extra per month, and turn it in when there is no longer a need.
  2. The customer may call the Public Works Department to schedule a Bulk Collection for the extra trash. Bulk Collection fees vary.

Smith-Gilbert Gardens

  • Smith-Gilbert Gardens is currently open to the public with social distancing restrictions.
  • Smith-Gilbert Gardens is open Tuesday-Saturday, 9 a.m. to 4 p.m.
  • The Gift Shop & Art Gallery, located in the Hiram Butler House, are open – Please enter the House at front door; masks and a temperature check are required.
  • Members and non-members – Please reserve and purchase tickets online before visiting on the Smith-Gilbert Gardens website.
  • All public events, guided tours, classes and programs remain canceled until further notice. Self-guided activity box options will be available soon.
  • Smith-Gilbert Gardens is continually working to ensure the safety of our visitors, volunteers and staff, and operations may change as the situation evolves. Please check the website before each visit.

Southern Museum

  • The Southern Museum of Civil War & Locomotive History, located at 2829 Cherokee St. NW, is open to in-person, public access, with limited hours and operations.
  • All guests will be screened & evaluated upon entrance, and will have their temperature taken.
  • The Southern Museum is open Tuesday-Saturday from 9:30 a.m. to 5:00 p.m. 
  • The Southern Museum asks that anyone who has symptoms or has been exposed to anyone having symptoms including, but not limited to, having a fever over 100.4°F, cough or shortness of breath to please stay home.
  • The Southern Museum encourages visitors to be mindful of social distancing guidelines, as outlined by Governor Kemps’ Executive Order.
  • The health and safety of our visitors and community is our first priority. The Southern Museum is taking extra precautions during this time to ensure the sanitation and cleanliness of the museum complies with CDC and DPH guidelines.
  • For more information, please visit www.southernmuseum.org.

 

View Governor Kemp’s Executive Orders

Please find contact information below for the Governor’s office and state agencies mentioned in the Order (linked above) that have jurisdiction and can answer questions from business owners and residents.  

  • The Office of the Governor, Brian Kemp
    • Constituent Services: 404-656-1776
  • Georgia Department of Economic Development
    • 404-962-4000
    • 800-255-0056 – For Hearing Impaired
  • Georgia Emergency Management and Homeland Security Agency
    • 404-635-7000
    • 800-TRYGEMA (800-879-4362)
  • For any enforcement issues, please contact the Georgia Department of Public Safety/Georgia State Patrol
    • 404-624-7700

Best Practices, according to the Georgia Department of Public Health:

  • Wash your hands often with soap and warm water for at least 20 seconds.
  • If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.
  • The flu is still widespread and active throughout the state, so if you have not already gotten a flu shot, it is not too late. While the flu shot will not protect against COVID-19, it will prevent serious complications that require hospitalization and prevent overburdening the health care system in the event of a COVID-19 outbreak.
  • If you have recently traveled to areas where there are ongoing outbreaks of COVID-19 and develop fever with cough and shortness of breath within 14 days of your travel, or if you have had contact with someone who is suspected to have COVID-19, stay home and call your health care provider or local health department right away. Be sure to call before going to a doctor’s office, emergency room, or urgent care center and tell them about your recent travel and your symptoms.

For more information please contact DPH directly:

(404) 657-2700

Constituent Services DPH-ConstituentServices@dph.ga.gov

24/7 Public Health Emergency Line: 1-866-PUB-HLTH (1-866-782-4584)